Privacy Policy

This Privacy Policy describes how SOPilot collects, uses, and protects your information when you use our service.

1. Information We Collect

We collect information you provide, including your name, email address, team details, and any SOP documents you upload. We may also collect usage data and cookies to improve the service.

2. How We Use Information

Your information is used to operate and improve SOPilot, personalize your experience, provide support, and communicate updates. We do not sell or rent your data to third parties.

3. Data Storage and Security

We use secure servers and follow best practices to protect your data. Access is limited to authorized personnel only, and all transmissions are encrypted.

4. Sharing of Information

We may share information with trusted third-party providers who assist in delivering our services, such as cloud infrastructure or analytics tools. These providers are contractually bound to confidentiality.

5. Your Rights

You have the right to access, update, or delete your personal information. You may request data portability, restrict processing, or withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority under the GDPR.

6. Cookies

We use cookies to improve user experience and analyze site traffic. By using our site, you consent to our use of cookies in accordance with this Privacy Policy. You can control cookie preferences in your browser settings or withdraw consent at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we’ll notify you through email or the application interface.

8. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including the right to access, correct, update, or request deletion of your personal data. SOPilot processes your data based on consent, contractual necessity, and legitimate interests. You may withdraw your consent at any time by contacting us. You also have the right to lodge a complaint with your local data protection authority.

A copy of our Data Processing Agreement(DPA) is available here.

Last updated: August 1, 2025